Wallbox Smart Electric Vehicle Charger

The Wallbox Pulsar Plus 48A Level 2 EV Charger combines cutting-edge technology with sleek, compact design to deliver fast and efficient home charging for any electric vehicle. With up to 48 amps of adjustable power (11.5kW), Wi-Fi and Bluetooth connectivity, and an intuitive mobile app, Pulsar Plus puts total charging control in your hands—anytime, anywhere. It's compatible with all EVs using the Type 1 (J1772) connector and is safe for indoor or outdoor use thanks to its NEMA Type 4 rating.
Whether you’re plugging into a NEMA 14-50 outlet or opting for a hardwired install, this charger makes the transition to at-home EV charging easy, smart, and reliable.

Do I need a special outlet to install the Pulsar Plus?
The Pulsar Plus 48A version uses a NEMA 14-50 plug, which is commonly found in garages and used for electric ovens and dryers. If you don’t have one installed, a licensed electrician can install it easily. A hardwired version is also available for a cleaner setup.

Is the charger compatible with Tesla or NACS vehicles?
Yes. The Wallbox Pulsar Plus uses the Type 1 (J1772) connector, but Tesla and NACS vehicles can use this charger with the standard adapter included with their vehicles.

Do I need an app to use the charger?
No, the charger can begin charging once it’s plugged in. However, the Wallbox app enhances your experience by letting you schedule charging, monitor usage, adjust power settings, and receive firmware updates. It connects via Wi-Fi or Bluetooth.

What if I have issues with the charger or installation?
We partner with multiple trusted vendors, so support and warranty services may vary depending on the brand. For Wallbox products, contact Wallbox directly or reach out to us at hello@thegaragehaven.com and we’ll help coordinate any needed support.

Is professional installation required?
The Pulsar Plus can be installed using the included hardware and instructions. However, for safety and local compliance—especially if you choose hardwiring—we recommend hiring a certified electrician.

Can I monitor how much electricity I’ve used?
Yes! The Wallbox app provides detailed insights into your charging sessions, including energy used, time, and cost estimates. It’s great for tracking your EV expenses.

Can I install this outdoors?
Yes. The Pulsar Plus is built with a NEMA Type 4 enclosure, making it weatherproof and safe for both indoor and outdoor installations.

How long does it take to charge my EV with this unit?
Charging time depends on your vehicle’s battery capacity and onboard charger. With 48 amps (up to 11.5kW), it can charge most EVs up to 7 times faster than a standard Level 1 charger.

Wallbox USA Inc. (“Wallbox”) provides an electronic vehicle charging solution for home and business users. It includes intelligent charging hardware and an online service for controlling charging functions accessible locally and remotely via website and mobile app.

This warranty applies to the intelligent charging hardware and accessories (“Equipment”) provided by Wallbox.

**1. Other Rights You May Have**
This limited warranty gives you specific legal rights, but you may have other rights depending on your jurisdiction. This warranty is subject to applicable laws. Please review local laws to fully understand your rights.

**2. Who Is Covered**
This warranty covers users who purchased Equipment directly from Wallbox or authorized resellers/distributors, or received it as a gift from such purchasers.

**3. Coverage Period**
Wallbox warrants the Equipment to be free from defects in material and workmanship for **three (3) years** from the purchase date under normal use and service.

**4. Warranty Benefits**
If your Equipment is defective and returned with Wallbox’s return authorization form, and the defect is not due to abuse, misuse, neglect, alteration, improper installation, repair, testing, accident, natural disaster, or use against Wallbox’s instructions, Wallbox will, at its option, **repair, replace, or refund** the lesser of the standard retail price or the amount you paid (proof of purchase required).

**5. How to Obtain Service**
Contact Wallbox at **hello@thegaragehaven.com** for a return authorization form and shipping instructions. Return the Equipment with proof of purchase. You pay shipping to Wallbox; Wallbox covers shipping for repaired/replacement items.

**6. Exclusive Warranty**
This warranty is the sole remedy for any breach of warranty or nonconformity. **No Wallbox employee or third party is authorized to offer additional warranties.**

**7. Warranty Disclaimer**
Except as expressly stated, Wallbox provides the Equipment “as is” and disclaims all other warranties—express, implied, or statutory—including implied warranties of **merchantability**, **fitness for a particular purpose**, and **non-infringement**. This disclaimer may not apply in some jurisdictions.

**8. Limitation of Liability**
Wallbox is not liable for **indirect, incidental, special, or consequential damages**, including costs related to removal, replacement, labor, or installation. Wallbox’s total liability will not exceed the purchase price of the Equipment.

**9. Exclusions**
This warranty does not cover damage caused by: abuse, misuse, neglect, alteration, improper installation, repair, testing, accident, natural disaster, or non-compliance with Wallbox instructions.

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For any warranty questions or to begin a return process, email **hello@thegaragehaven.com**.

Effective Date: January 26, 2021

PLEASE READ THESE SALES AND REFUNDS TERMS (“Terms”) CAREFULLY, BECAUSE THEY CREATE A BINDING AGREEMENT BETWEEN YOU (“you” or “User”) AND WALLBOX USA INC. (“Wallbox”), AND THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. BY PURCHASING WALLBOX HARDWARE OR OTHER PRODUCTS DIRECTLY FROM WALLBOX AND INDICATING YOUR ASSENT TO THESE TERMS, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE WITH THESE TERMS, YOU WILL NOT BE PERMITTED TO COMPLETE ANY PURCHASES OF PRODUCTS FROM WALLBOX.

THESE TERMS CONTAIN A BINDING ARBITRATION CLAUSE AND A WAIVER OF CLASS ACTION RIGHTS IN SECTION 21. THE TERMS AND CONDITIONS IN SECTION 21 AFFECT YOUR RIGHTS REGARDING RESOLVING DISPUTES WITH WALLBOX. ACCORDINGLY, YOU SHOULD REVIEW IT CAREFULLY.

Wallbox offers electric vehicle charging solutions for home and business users, with smart hardware and an online service to manage charging via local network or remotely.

**1. Definitions**
"You" refers to the customer or user. "We/Us" refers to Wallbox USA Inc.

**2. Scope**
These Terms apply to purchases made on Wallbox’s website or directly from Wallbox.

**3. Orders**
Orders placed are offers to buy. Acceptance happens when you receive an order confirmation email. Orders may be declined if products are unavailable or out of stock.

**4. Order Confirmation & Cancellation**
You may cancel an order before the confirmation email is sent. Email: **hello@thegaragehaven.com**

**5. Pricing & Payment**
Prices do not include tax or shipping. Final prices are confirmed at checkout. Accepted payment methods include credit/debit cards, PayPal, check, and bank transfer.

**6. Delivery & Risk**
Risk passes to you once we deliver items to the carrier. Estimated delivery is 7–14 business days depending on order type and location.

**7. Returns**
Products may be returned within 30 days of receipt if unused, in original condition and packaging, with proof of purchase. Customers must pay for return shipping. Return instructions and RMA: **hello@thegaragehaven.com**

**8. Refunds**
Refunds will be issued within 30 days of receiving the returned product. Refunds are made using the original payment method.

**9. Warranty**
See our Statement of Limited Warranty for product coverage. Warranty claims must include proof of purchase. Warranty terms vary by vendor.

**10. Intellectual Property**
All hardware, software, and design materials are owned or licensed by Wallbox and are protected by law.

**11. Use of Products**
Use Wallbox products only as instructed. Misuse may void warranties or result in service cancellation.

**12. Limitation of Liability**
Wallbox is not liable for indirect or consequential damages. Liability is limited to the purchase price of the product.

**13. Dispute Resolution**
Claims must be resolved by arbitration in Santa Clara County, CA. No class actions permitted. You must bring claims within two years of the incident.

**14. Communication**
By accepting these Terms, you agree to receive communications electronically.

**15. Geographic Restrictions**
Products are sold and shipped within the U.S. only.

**16. Privacy**
Your data is handled per our Privacy Policy. Payment details are encrypted using TLS.

**17. Amendments**
Wallbox may update these Terms at any time. The version in force when you place your order applies.

**18. Contact**
For assistance, email **hello@thegaragehaven.com** or write to: Wallbox USA Inc., 800 West El Camino Real, Suite 180, Mountain View, CA 94040